AI Chat for Sales and Support

AI Concierge That Engages, Supports, and Converts Shoppers at Every Stage

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Introducing your 24/7

Behavioral AI Magic

Our Behavioral AI ‘senses’ when shoppers become disengaged

Proprietary AI developed in-house

Accurately predicts drop-offs

Performs 4x better than standard exit-intent pop-ups

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Personalization agents for your business

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AI Sales Agents

Our AI agents are trained to emulate the behavior of your sales team...

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AI Chat Support

Our AI-powered chatbots provide seamless customer support at scale...

Lumi saves up to110hours per user/year

Glean adoption reached

93%

within 2 years

Glean saved

36

hours per employee on onboarding

Glean Chat reduced

20%

internal support requests (IT, HR, etc.)

Companies made back

6

months

The Work AI platform for quickly & securely bringing AI into the enterprise.

Prompt Library
Lumi Assistant
Lumi Apps
Your Apps

Lumniverse Work AI Platform

Your Datasources
Your Cloud

Built exclusively for you

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Connect with your fave Shopify apps

Lumniverse brings AI “wicked smarts” to your favorite tools such as Zendesk, Gorgias, Klaviyo, Yotpo and more. Whether it’s email, live chat, or support platforms, we've got you covered.

Seamless Workflow

Requires zero changes to your support stack — Rep adapts to your tools and workflow.

AI-Powered Tickets

Handle 99% of all tickets with your live chat solution plus AI. Why leave anything to chance?

Automated Tools

Capture emails and phone numbers on autopilot with your favorite marketing platform.

Seamless App Integration – Just Ask!

Have an app you want to integrate with? Just let us know and we’ll make it happen.

Test drive Lumniverse in a safe demo environment

See how AI actually behaves with your product catalog before you commit to a 30-day FREE trial.

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An abundance of AI-driven insights

A dashboard flush with AI-generated insights

Every AI metric is tracked—CVR, AOV, sales, etc.

View helpful versus non-helpful responses

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All personal data is protected and secure

We maintain the highest standards of data security and protection in compliance with GDPR and CCPA.

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Introducing AI-Generated Sales — your new KPI

Go ahead and sleep. Your Shopify AI assistant works 24/7 to provide on-brand sales and service. AI sales establish a new metric standard for eCommerce chatbots.

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Gain insight by viewing Conversations and their analytics

Getting feedback at scale wasn’t possible before. Now it is.

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